Privacy Policy and Personal Data Protection
At Ighenatt we take your privacy and the protection of your personal data very seriously. This Privacy Policy describes how we collect, use, store and protect the personal information you provide to us through our website ighenatt.es and the services we offer. We encourage you to read this policy carefully to understand our practices regarding your personal data. This document is for informational purposes only and does not constitute legal advice.
Data Controller
Ighenatt is a brand under which SEO consulting and web optimization services are provided. The fiscal details of the owner can be requested by writing to the following email address:
Personal Data We Collect
We may collect and process the following types of personal data depending on your interaction with our website and services:
- Identification data: name, surname and email address provided through contact forms or consulting requests.
- Communication data: content of messages you send us via email or web forms.
- Browsing data: IP address, browser type, operating system, pages visited, visit duration and other technical data collected through cookies and similar technologies.
- Professional data: company name, position and website, when you provide them to us in the context of a service request.
Purpose of Data Processing
The personal data we collect is used for the following purposes:
- Responding to your enquiries and requests for information about our SEO services.
- Managing and delivering our consulting and web optimization services.
- Sending you commercial communications related to our services, provided you have given your prior consent.
- Improving the browsing experience on our website and optimising our content.
- Complying with applicable legal and regulatory obligations.
- Preparing anonymous website usage statistics.
Legal Basis for Processing
The processing of your personal data is based on the following legal grounds, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD):
- Consent: when you provide us with your data through contact forms or subscribe to commercial communications.
- Contractual performance: when processing is necessary for the delivery of contracted services.
- Legitimate interest: to improve our services and the user experience on our website.
- Legal obligation: when processing is necessary to comply with applicable legal obligations.
Data Recipients
We do not share your personal data with third parties, except in the following circumstances:
Where we use third-party tools for the delivery of our services (such as web analytics platforms or email services), they will act as data processors under a confidentiality and GDPR compliance agreement.
International Transfers
Some of the tools we use for the delivery of our services may involve data transfers outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or adequacy decisions.
Data Retention Period
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected. Contact data is retained for the duration of an active business relationship and, subsequently, for the legally established periods. Browsing data and cookies are retained according to the periods indicated in our Cookie Policy.
Your Rights
In accordance with the GDPR and the LOPDGDD, you have the right to:
- Access: know what personal data we process about you.
- Rectification: request the correction of inaccurate or incomplete data.
- Erasure: request the deletion of your data when it is no longer necessary.
- Objection: object to the processing of your data in certain circumstances.
- Restriction: request the restriction of processing in legally provided cases.
- Portability: receive your data in a structured and commonly used format.
To exercise any of these rights, you can write to us at [email protected] indicating your request and attaching a copy of your identity document. We also inform you of your right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that your rights have not been properly addressed.
Security Measures
At Ighenatt we implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include the use of encrypted connections (HTTPS), restricted access controls, regular backups and continuous review of our security practices.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time to adapt it to legislative developments or changes in our services. The date of the last update is indicated at the beginning of this document. We recommend that you periodically review this page to stay informed of any changes.
Contact
If you have any questions about this Privacy Policy or about the processing of your personal data, you can contact us at [email protected]. We are committed to addressing your request as soon as possible and, in any case, within the legally established timeframe.